Questions & Answers
We're excited about new Depend® Underwear for Women and Men and we hope you are too. Here are
some of the most common questions and answers about our new Depend® Underwear and packaging.
Have additional questions? Please let us know! Visit our Contact Us page.
- Q:Why have you changed your Depend® underwear products?
- A:
Men and women are different and have different needs. The Depend® brand recognizes and
values these differences, so we're providing better protection by offering customized underwear.
- Q:What are the changes?
- A:
New Depend® Underwear for Men now have a masculine waistband and leg openings that fit
a man's body just like men's underwear,
and New Depend® Underwear for Women now have a feminine waistband and leg openings that
fit a woman's body just like women's underwear. Additionally, we have put Depend® absorbent protection where you need it most! This
underwear is designed with you in mind so it fits just right and protects you better!
- Q:How will my package change?
- A:
At-shelf shopping should be simplified with the new colors on the new packages. Vibrant blue and
pink color bars on the same green Depend® packages quickly tell you which is for men and which is
for women. From there, you simply choose which size and absorbency you desire.
- Q:How do I know what size is right for me?
- A:
Selecting your package on this website is the easiest, most discreet way to find your package. Simply
click on the "Find Your Package" link in the top navigation and answer a few simple questions, and we'll
help you print out a wallet-sized ID card to keep with you until new packages hit the shelves in April.
For at-shelf shopping using your waist size is the easiest way to select your underwear size. But if you
don't know your waist size, you can use hips or weight as a guideline by checking the sizing chart on the
back of the package.
Women's Sizing Chart
Men's Sizing Chart
- Q:Are Extra and Super Plus absorbency the same as current products?
- A:
Yes.
- Q:How do I read the new absorbency "dot" scale?
- A:
The scale is intended to show different absorbency levels for all Depend® products. The larger the colored dot,
the higher the absorbency. For underwear, the third, or middle dot, denotes Extra absorbency and the fourth
dot denotes Super Plus absorbency.
- Q:When and where can I find the new Depend® Underwear for Women and Men?
- A:
Products will be available at most retailers that currently carry Depend® underwear by April 1st, 2009.
- Q:Will Depend® Adjustable Underwear, Belted Shields, Fitted Maximum Protection, Guards for Men, and Boost still be available?
- A:
Yes, all other Depend® products will still be available.
- Q:What if I have other questions about the new products?
- A:
We value your loyalty to Depend® products and would love to hear from you! Call us Monday through
Friday from 8:00 a.m. to 4:00 p.m. CST at 1-800-558-6423, or click here
to contact us via email.
